Shipping and Delivery Policy

Welcome to OrbeesGuns.com! We are committed to providing a smooth and efficient shopping experience for our customers. Below you will find detailed information about our shipping and delivery policies, including shipping costs, transit times, order handling, and more.

Shipping Costs

  • Next Day Delivery: Available for a flat rate of $20. 
  • Free Standard Delivery: Free for all orders. Delivery time is typically 2-4 business days.
  • International Shipping: We offer international shipping with delivery times ranging from 3-7 business days. Shipping costs for international orders will be calculated at checkout based on the destination.

Order Processing and Handling

  • Same Day Dispatch: Orders placed before 12:00 PM (noon) PST will be dispatched the same day.
  • Handling Time: We have a maximum handling time of 1 business day. This means that your order will be processed and shipped within 24 hours of being placed, excluding weekends and holidays.

Transit Times

  • Next Day Delivery: 1 business day.
  • Standard Delivery: 2-4 business days.
  • International Shipping: 3-7 business days.

Order Cut-Off Time

  • Orders must be placed by 12:00 PM (noon) PST to qualify for same-day dispatch. Orders placed after this time will be processed and shipped the following business day.

Change of Address

  • If you need to change the delivery address for your order, please contact us as soon as possible at sales@orbeesguns.com or +1 (323)-402-1201. Address changes can only be made before the order has been dispatched. Once the order is shipped, we are unable to modify the delivery address.

Order Cancellation

  • If you wish to cancel your order, please contact us immediately at sales@orbeesguns.com or +1 (323)-402-1201. Cancellations can only be made before the order has been dispatched. Once the order is shipped, it cannot be canceled, and you will need to follow our return policy to send the item back.

Damaged or Defective Products

  • We take great care in packaging and shipping your orders. However, if you receive a damaged or defective product, please contact us within 48 hours of delivery at sales@orbeesguns.com or +1 (323)-402-1201. Please provide your order number, photos of the damaged item, and a description of the issue. We will arrange for a replacement or refund as quickly as possible.

Contact Information

For any questions or concerns regarding your order, please feel free to contact us:

  • Address: 505 N Larchmont Blvd, Los Angeles, CA 90004
  • Phone: +1 (323)-402-1201
  • Email: sales@orbeesguns.com

Thank you for choosing OrbeesGuns.com! We appreciate your business and strive to provide the best service possible